This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. 

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Age Requirements: All students must be aged 18 years of age or over at the time of applying for admission in the College.

Qualification Requirement: 

International students must have completed Year 12 or equivalent

English requirements:

Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:

-Educated for 5 years in an English-speaking country; or

-Complete the Australian ELICOS course at the upper intermediate level; or

-Successful completion of an English Placement Test; or

-Completed in Australia in English: Substantial component of AQF level 4 or higher

*Note that other English language tests such as PTE and TOEFL can be accepted.  Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.

Pathways

Potential employment options are in a range of community services and ageing support roles.

Students who complete this course may wish to continue their education into CHC62015 Advanced Diploma of Community Sector Management or a range of other community services qualifications.

Course Structure
Total 20 units, 12 core units and 8 elective units

• CHCCCS004 Assess co-existing needs (Core)

• CHCCCS007 Develop and implement service programs (Core)

• CHCCCS019 Recognise and respond to crisis situations (Core)

• CHCCSM013 Facilitate and review case management (Core)

• CHCDEV005 Analyse impacts of sociological factors on clients in community work and services (Core)

• CHCDFV001 Recognise and respond appropriately to domestic and family violence (Core)

• CHCDIV001 Work with diverse people (Core)

• CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety (Core)

• CHCLEG003 Manage legal and ethical compliance (Core)

• CHCMGT005 Facilitate workplace debriefing and support processes (Core)

• CHCPRP003 Reflect on and improve own professional practice (Core)

• HLTWHS003 Maintain work health and safety (Core)

• CHCPOL003 Research and apply evidence to practice (Elective)

• BSBPEF401 Manage personal health and wellbeing (Elective)

• CHCCOM003 Develop workplace communication strategies (Elective)

• CHCDIV003 Manage and promote diversity (Elective)

• CHCMGT003 Lead the work team (Elective)

• CHCPRP001 Develop and maintain networks and collaborative partnerships (Elective)

• BSBTWK503 Manage meetings (Elective)

• BSBPEF502 Develop and use emotional intelligence (Elective)

Duration

• This qualification will be delivered over 104 weeks, including 80 weeks of training and assessment spread over 8 terms of 10 weeks each and 24 weeks of holidays.